Upload a chat link
To prepare your chat link for chat go to Chat links > links
. Click on Add link
. A popup will appear, input the link and click submit. The status should now change to “processed” unless otherwise. Now it’s ready, you just need to attach it to the widget at External chatbots > Settings > Default chat widget
Upload a chat sitemap (Website)
A website sitemap give you control of which links to include in the widget. To prepare your website for for chat go to Chat links > sitemaps
. Choose between Upload sitemap
or Add a sitemap link
. It should be a standard sitemap in XML
format. After uploading open it and select the links that you need included in the chat widget and then click Upload sitemap for chat
button. The links will be “processed” unless otherwise. Now it’s ready, you just need to attach it to the widget at External chatbots > Settings > Default chat widget