EmbedAI Chat Errors

All errors on chat widget are given a code together with a standard message Chat unavailable. These are visible on the website the chat is embedded. Below error codes definition will guide you in debugging.

  1. Error400 means You do not have an active subscription.
  2. Error401 means AI chat external embed not available in your current subscription.
  3. Error402 means No chat options available.
  4. Error403 means Errors thrown by OpenAI API. E.g. Invalid API key, token limit reached, etc.
  5. Error404 means Errors thrown by OpenAI Assistant API..

All custom errors are also logged on Super Admin’s account.

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